I get so perturbed when people pick on young people about their lack of attention span. Why?
I think part of that is that I probably still tend to self-identify as a young person despite the fact that I am now closer to 30 than 20, and I know my attention span is just dandy. I can sit still for hours with absolutely nothing to do except look at a wall and watch dry paint get drier (this is also known as waiting in line at the doctor's office or any other office). I can watch epic movies without a bathroom break. I can read books in one sitting.
Point being?
Nothing is universal. Yes, some young people may have attention spans the size of fleas, but is this really all that different than life ever was. Not really. Ever watch classic TV? What do the parents do on these shows? Make fun of the fact that their children never seem to pay attention or focus on a project to completion.
The fact is that young people are growing up responding to the way the world is now. Only time will tell if this allows them to more effectively deal with the challenges the world they must live as adults will throw at them. With all the data thrown at each and every one of us now, perhaps it is better not to get locked in an every little detail as it allows you to process the bulk and then realign with individual items of more importance at will.
Why am I harping on this now?
It is simple.
Customer Service from a person of any age is rare. Rants should not target a single age bracket, but the population at large.
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